FAQ

For Investors and Startup Founders

1. What is Quaestor?
Quaestor is a simple, utility for investors and founders that facilitates good governance. It is founder-friendly and provides appropriate levels of transparency with little effort and time required.

2. Why Quaestor?
Quaestor was created by investors and entrepreneurs who realized a utility for financial transparency should exist in the ecosystem.

We’re a neutral, third-party (similar to a financial auditor) providing information services for investment firms and their founders.

3. Why should I sign-up for Quaestor?
Quaestor enables investors and founders to establish good governance practices and an additional layer of protection for both parties. It sets the foundations of the relationship on trust and transparency.

Investors are aligned with their portfolio companies and incentivized to work towards the companies success. Quaestor integrates into an investor’s workflow, putting portfolio company financial metrics front and center and helping them focus their time where it’s needed.

4. How much time will Quaestor require?
Time requirement would be almost none after initial setup. Quaestor would actually reduce work since financial metrics are automatically shared on a monthly basis. This means both parties spend less time on email requests and responses.

5. What financial information will investors have access to?
Cash in bank, cash flow, and runway are standard KPIs Founders share with their Investors—these are the same metrics Quaestor automates and shares on the Investor Dashboard.

6. Who controls the access to a startup’s information?
CEOs are in control of the shared information. Settings for financial accounts are accessible only to CEOs with the ability to disconnect the information at any time. And CEOs are able to set the cadence for when metrics are updated.

7. How secure is Quaestor?
Security is central to the application. Our application has bookeeper, read-only access to a company’s bank account. It uses 256-bit encryption along with 2-factor authentication and sign-in with Google.

8. How does Quaestor access a company’s bank accounts?
In order to access a company’s bank accounts, a Founder sets up the link between their banks and Quaestor. We use Plaid, a financial API used and trusted by American Express, Fannie Mae, Venmo, and many other financial applications. Through Plaid, we have a safe, standard access that is read-only. Quaestor does not introduce risk but mitigates it.

9. Does Quaestor store the credentials to financial institutions after account(s) are linked?
No, this information is stored on Plaid’s secure servers. Quaestor does not see nor store bank credentials.

10. How does Quaestor treat transaction data?
Quaestor utilizes transaction data to calculate cash flow. The individual transactions are not shared with Investors.

11. How accurate is Quaestor?
Quaestor’s cash balance, cash flow, and runway metrics are as accurate as possible with zero data input. In some scenarios (such as a funding round), Quaestor will flag a transaction for CEOs to identify in order to show correct cash flow and runway. Future integrations with QuickBooks and NetSuite will further reduce the need for inputs and time from CEOs.

12. How much does Quaestor cost?
Quaestor is a utility for investors and as such is paid for by investment firms.

13. What might Quaestor do in the future?
For companies that are interested, we plan to better support their financial teams by connecting into accounting systems of record, effectively track and communicate KPIs, and automate board deck creation. We will reduce reporting work so CEOs can focus on operation and execution.

14. I received an invitation to join Quaestor. What are next steps?
Awesome! Click the link in your invitation email to sign up for Quaestor. On-boarding and connecting your bank account takes less than 5 minutes. Once complete, you and your investor will have access to your company’s financial metrics.

More questions?
Shoot us an e-mail: info@quaestorapp.com